Credit Controller

Job Description

We are seeking a Credit Controller to join our Accounts Receivable team at the Begbies Traynor Group’s Manchester head office. The ideal candidate will have a minimum of two years’ experience in credit control, preferably within the professional services sector, and be comfortable working in a fast-paced, high-volume environment.

Key Responsibilities

• Manage the debtor ledger for specific offices/business areas in line with Group policies and procedures.
• Proactively communicate with clients via phone and email to ensure timely payment of outstanding invoices.
• Collaborate with internal stakeholders to highlight and escalate concerns as needed.
• Take appropriate action on delinquent debts, including initiating county court proceedings where necessary.
• Assist in resolving account queries to ensure prompt payment and accurate records.

Key Skills & Experience

• Minimum of 2 years’ experience in credit control, ideally within the professional services sector.
• Self-motivated with the ability to manage a high volume of accounts daily.
• Excellent communication skills and professional telephone manner.
• Strong time management and organisational skills.
• Ability to work independently and collaboratively within a team.
• Proficient in Microsoft Office, particularly Excel.

Why join us?

• Competitive Company pension
• Hybrid working
• Cycle to work scheme
• 23 days’ holiday (plus bank holidays)
• 24/7 Access to virtual GP + Mental Health Support
• Eyecare Scheme
• Option to Buy Holidays + Roll over up to 5 Annually
• Professional Qualification Support
• Enhanced maternity and paternity leave
• Employee discount scheme (Gym, Retailers etc)
• Social events throughout the year
• Health & Wellbeing programme
• Paid volunteer time

As a broader PLC group, we’ve doubled in size since 2019, and we've ambitions to maintain that growth profile moving forward. We’re looking for people who want to help shape our future. We value applied intellect, curiosity and an entrepreneurial spirit, and we’re committed to creating an inclusive environment where everyone can thrive.