Outsourcing Security Management

Mass Transit Company

A mass transit business uncovered serious fraud and other security failings in their operation. BGN Risk was called in to define the extent of the problem and discovered that the client’s security contractors were at fault. The contractors were removed from the project and we oversaw the competitive tendering process to find a replacement. We also implemented leading edge policies and procedures and a service level agreement for the client with transparent Key Performance Indicators and a clear process for improved management of the newly appointed security supplier.

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