A deal is agreed between the two parties (the company and the factoring organisation) which contains details including the percentage that will be paid by the factoring organisation on receipt of an invoice and the percentage that will be paid when the factoring organisation receives full payment from the company that has been invoiced.
When an invoice is raised, it is stamped with instructions to pay the factor directly, it is then sent to the customer and a copy is sent to the factor. This is where the company heavily benefits, receiving a large percentage of an invoice immediately that they may have had to wait weeks or months to receive.
The factor pays an agreed percentage of the invoice to the company.
The factor issues statements to the customer on the companies behalf. It operates credit control procedures which may include telephoning the customer.
The customer should pay 100 % of the invoice directly to the factor.
The factor pays the balance of the invoice to the company. Fees and interest will be deducted from the end payment.
If an invoice is not paid, responsibility for paying the debt will depend on the type of agreement you have entered - either recourse factoring or non-recourse factoring.